FAQ

Yes. Microtex provides full OEM/ODM services: from concept to design, prototyping, PCB layout, parts sourcing, certification support, to manufacturing, delivery, and even after-sales repair/maintenance support.

Their clientele spans a broad set of markets: Utility, Industrial Electronics, IoT / Mobile / Internet devices, Communications, Sensors/Robotics, LED/Lighting, Solar/Environmental, Medical, and Military industries.

Yes; Microtex requires a standard Non-Disclosure Agreement (NDA) when handling custom design and manufacturing for clients.

Yes. They offer service & repair for computer and industrial electronics, with options for an extended warranty and maintenance program (renewable annually), with special customer incentives.

Microtex offers phone and email support for technical queries, including installation help, configuration, operation, software upgrades, repairs, consulting, and supply-chain support.

On their “Documents” page, you can select a product line and download the relevant PDF data sheet but you will need Acrobat Reader.

The website does not explicitly state the shipping regions or international shipping policy. (This could be a new FAQ: clarify shipping/delivery regions, lead times, customs/import responsibilities.)

While there are list prices on some items in the “Shop” section, it’s not entirely clear whether these are final or indicative; nor does the site clearly explain whether bulk orders or custom orders use the same pricing. (This is another good candidate for an FAQ.)

The website lists multiple cabling categories (Wire Harness, Flex Circuit, RF, Molded, Military Custom Cables), but details on ordering, lead times, customization options, and minimum order quantities are not given — so this warrants an FAQ entry.