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Questions
and Answer Section:
Q1: I
am using the Landis & Gyr Software and it cannot read a
focus meter with the FR2B
A1:
The FR2B Defaults to 9600 Baud and the Focus Config Tool
software runs at 4800 baud. Using Hyperterminal send the
command ^^^baud4800. This changes the baud rate to 4800
baud. ^^^NVbaud4800 Saves it permanently.
Q2: I
am having trouble installing the FRX-USB Drivers.
A2:
If you cannot install our drivers by "Continuing anyway"
and you have service pack SP2 installed, then try
reloading Windows. You have a corrupted Windows DLL
MSVCRT32.DLL
Q3: I
Cannot get a USB dongle to work with the FR2B.
A3:
Many USB to serial devices and USB to Bluetooth Keys do
not have a Wireless Bluetooth Stack that will work with
the FR2B. These devices were designed for PC
peripherals, and their Bluetooth stack is not real-time
to work with meter reading. Try a BT-USB or
BT-PC adapter as these are engineered to work
real-time with our wireless product.
Q4:
Where can I get a used or refurbished probe?
A4:
Call
us at 972-479-1011 x103 We have many used models which
are not listed on our website and we can sell you a
working unit for less. We can also service your broken
unit.
Q5:
What unit will work with the Itron FC200 Handheld?
A5:
The FR3-G5-18, FR3-FC200-18, FR2B, and FR3B will work
with the FC200. |
Utility