::  SERVICE & SUPPORT

 


MICROTEX ELECTRONICS, INC.
is committed to providing a full range of service and support programs to its customers. We understand that efficient support is critical to your success and making sure our product works for you. This is why our staff of knowledgeable experts, who strive to exceed customer satisfaction, responds to your inquiries promptly and accurately.

::  CUSTOMER SERVICE
Microtex Electronics, Inc. customer support representatives recognizes the importance of providing you with immediate and accurate information.

Contact our Customer Support Representatives to answer your questions about:
- Sales of all accessories and peripherals
- Status of & changes to your pending orders
- Lead times on our products
- Questions concerning your invoices
- Contact a support representative by phone or email. Or check our APP Notes
- Place a repair request for Microtex Electronics, Inc. products through our RMA Form by fax. Contact us.

::  TECHNICAL SUPPORT
Our commitment to providing high quality support and expertise.

MICROTEX ELECTRONICS, INC. provides high-quality support and expertise throughout the entire process, from purchasing to implementation. Our technical support staff is made up of specialists in programming, hardware, computers and state of the art technology, and is trained to solve your problems rapidly and efficiently.
- Phone and email support;
- Product operation and installation;
- Support for product configurations;
- Troubleshooting procedures;
- New Software running on our products;
- Design support for application programs.
- Contact our Technical Support Representatives >>

::  EXTENDED WARRANTY REPAIR PROGRAM
Our Extended Warranty Service Program at Microtex Electronics, Inc. is intended to fit your business needs.

Microtex Electronics Inc. understands the importance of providing service solutions that protect your investment, and has therefore put in place an Extended Warranty Service Program at Microtex Electronics, Inc. designed to fit your service and repair needs. Our Maintenance contracts are renewable yearly for a modest cost per unit covered. In addition, maintenance customers get special incentives for being a Microtex Customer.
Contact your Microtex Electronics, Inc. representative for more information on our Microtex Electronics service and repair programs or
Click here for more information >>.


 Microtex Electronics, Inc
 2929 N. Central Expy., Ste. 250
 Richardson, TX  75080


 Tel:  972-479-1011
 Fax: 972-479-1015






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MICROTEX ELECTRONICS, INC.

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